Terms of Service

1. Services

KFX Roofing provides residential and commercial roofing services including but not limited to roof repair, replacement, inspection, and maintenance in Central Ohio.

All services are subject to:

• On-site inspection and assessment
• Written estimates and agreements
• Local building codes and permit requirements
• Weather and scheduling conditions
• Material availability

We reserve the right to decline or discontinue services at our discretion.

2. Estimates & Pricing

• All estimates are valid for 30 days unless otherwise stated
• Estimates are based on visible conditions at time of inspection
• Additional work discovered during the project may result in additional charges
• Final pricing will be confirmed in a written contract before work begins
• We do not provide estimates via email or phone without an on-site inspection

Changes to project scope must be agreed upon in writing.

3. Payment Terms

• A deposit may be required before work begins
• Final payment is due upon completion of the project
• We accept cash, check, and major credit cards
• Financing options may be available through third-party providers
• Late payments may incur additional fees

For insurance claims, we will work directly with your insurance company when authorized.

4. Warranties

KFX Roofing offers warranties on our workmanship and materials:

Shingle Roofing (Owens Corning):

• 50-year limited lifetime material warranty
• 10-year workmanship warranty (OC-backed)
• 25-year algae resistance warranty
• Transferable to new homeowners

Flat Roofing:

• 20-year system warranty (Mule-Hide or GAF)

Warranties are subject to proper maintenance and do not cover damage from storms, accidents, or unauthorized repairs. Full warranty details are provided with your contract.

5. Liability

• KFX Roofing maintains comprehensive general liability insurance
• We are not liable for pre-existing conditions not disclosed or visible during inspection
• We are not responsible for damage caused by acts of nature, third parties, or homeowner negligence
• Our liability is limited to the cost of the contracted services
• We do not guarantee specific aesthetic outcomes or exact color matches

All claims must be submitted in writing within 30 days of project completion.

6. Cancellation Policy

• Cancellation requests must be submitted in writing
• Cancellation before work begins: Full refund of any deposit minus administrative fees
• Cancellation after work begins: Payment required for completed work and materials ordered
• Weather delays do not constitute grounds for cancellation without penalty

We reserve the right to reschedule due to weather or other circumstances beyond our control.

7. Website Use

By using our website, you agree to:

• Use the site only for lawful purposes
• Not attempt to interfere with the site's operation
• Not collect information about other users
• Not use automated systems to access the site without permission

All content on this website is owned by KFX Roofing and may not be reproduced without permission.

8. Dispute Resolution

In the event of a dispute:

1. Contact us directly to attempt resolution
2. If unresolved, mediation may be required before litigation
3. Any legal action must be filed in Delaware County, Ohio
4. Ohio law governs these terms and any disputes

We are committed to resolving issues fairly and promptly.

9. Changes to Terms

We may update these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the new terms.

We encourage you to review this page periodically.

10. Contact Information

For questions about these Terms of Service:

KFX Roofing

7500 Green Meadows Dr, Unit 2301

Lewis Center, OH 43035

Phone: (614) 635-7550

Email: info@kfxroofing.com

Business Hours: Monday - Friday, 8am - 4pm

Emergency Service: 24/7 Available