Privacy Policy
Last updated: November 29, 2025
Table of Contents
1. Information We Collect
We collect information you provide directly to us when you:
- Request a quote or estimate
- Schedule an inspection or service
- Contact us via phone, email, or our website forms
- Subscribe to our newsletter
- Leave a review or testimonial
This information may include your name, address, email address, phone number, and details about your property and roofing needs.
We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.
2. How We Use Your Information
We use the information we collect to:
- Provide roofing services and respond to your requests
- Send you estimates, invoices, and service-related communications
- Improve our website and customer experience
- Send marketing communications (with your consent)
- Comply with legal obligations
- Protect against fraud and unauthorized transactions
We will never sell your personal information to third parties.
3. Information Sharing
We may share your information with:
- Service providers who assist in our operations (payment processing, email services)
- Insurance companies when helping with claims (with your permission)
- Material suppliers and subcontractors as needed to complete your project
- Legal authorities when required by law
All third parties are contractually obligated to protect your information and use it only for the specified purposes.
4. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to:
- Remember your preferences
- Analyze website traffic and usage patterns
- Deliver relevant advertising
- Improve our services
You can control cookie settings through your browser. Note that disabling cookies may affect website functionality.
We use Google Analytics to understand how visitors interact with our site. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encrypted data transmission (SSL/TLS)
- Secure server infrastructure
- Access controls and authentication
- Regular security assessments
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
Ohio residents and other U.S. consumers may have additional rights under state privacy laws.
7. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
KFX Roofing
7500 Green Meadows Dr, Unit 2301
Lewis Center, OH 43035
Phone: (614) 635-7550
Email: info@kfxroofing.com
We will respond to your inquiry within 30 days.